(807) 468 - 7683

Kenora's Only Full Service Laundromat

TERMS AND CONDITIONS

Fair and honest business practices

General Terms

Last Updated 22 April 2020

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://chipmanlaundry.com website (the "Service) operated by The Beauty Cabin Canada Inc. ("us", "we", or "our").


Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

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Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your phone number, address, full name and credit card information.


Subcriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring schedule, typically 28 days, that may include additional charges such as but not limited to;


1. Specialty Items

i) Bedding (blanket, comforter, duvet cover, sheets)

ii) Sports equipment

iii) Rugs/mats

iv) Bulk towels

v) Domestic animal bedding and clothing

2. Additional volume beyond allowed monthly maximum to be charged by the pound

3. Additional pick-up and delivery services beyond the allowed monthly maximum

4. ISO wash (separate wash for whites that would otherwise be damaged to be decided at either our own discretion if not otherwise requested.

5. Delicate items that require special handling or additional folding labour

6. Manual removal of heavily soiled surfaces

7. Manual removal of fecal matter and/or vomit

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring schedule, typically 28 days, that may include additional charges such as but not limited to;


Content

Our Service may contain links to third-party web sites or services that are not owned or controlled by The Beauty Cabin Canada Inc.

The Beauty Cabin Canada Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Beauty Cabin Canada Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


Price

While we do our best to keep the prices on our website and web app up-to-date there may be times when the prices on our website are different from our web app.


Prices for commercial clients will almost always be different than the prices for general household laundry services. These prices could be higher or lower depending on the type of articles to be processed and the volume of each type.


If you or your business chooses to make a purchase through any of our general household laundry services you automatically agree that the final price per pound may be substantially different than what is advertised for general household laundry.


The reason for this is that some articles, such as but not limited to bedding may require additional machine usage and folding labour thereby incurring additional costs.


The cost to you for this additional machine use will be passed along at the current going rates in our laundromat. 


The cost of additional labour will be charged out at our current labour rate of $40/hour plus hst.


You agree to pay for any supplementary product costs required to fulfill your order. (i.e. additional laundry bags for bulky and heavy articles)


Damaged Articles

By making a purchase for any of our laundry services you agree that it your responsibility to provide only items that can be safely washed in our commercial laundry facilities.


This means that the items must of good and durable quality able to withstand the high dynamic forces of a commercial washer and the temperatures of a commercial dryer (up to 190 f).


It is your responsibility to check the labels on the garments and articles before requesting that they are laundered in our facility.


It is your responsibility to properly separate and label colours and whites that require isolated washes.


The Beauty Cabin Canada Inc. will not be held liable for any articles damaged during the wash or dry cycle due to negligence on the part of the customer as described in this section (Damaged Articles).


If on any article or garment the laundry label is missing or illegible The Beauty Cabin Canada Inc and its employees or agents involved in the Service reserve the right to refuse to process the item. There will be no refunds issued in this instance.


Discounts

From time to time we may offer discounts for subscription purchases. These discounts may or may not be available exclusively to Customers who commit to a specific term duration.


If the customer wishes to cancel their subscription before the end of this term they may do so.


However, by choosing to purchase the Subscription service or product that included aforementioned discount you agree entirely that The Beauty Cabin Canada Inc. reserves the right to recover the entire discounted amount either directly from a pre-authorized credit card on file or subsequently provided or by separate invoice.


Should you fail to pay the full amount owing for the discount received within 30 (THIRTY) days from time of termination of subscription or failure to pay your amount owing will be subject to interest fees of 30% APR calculated daily at a rate of  0.0822%.


Storage of Credit Card Information

The Beauty Cabin Canada Inc. employs the services of a 3rd party merchant service that will store your credit card information on secure encrypted servers. At the time of writing this document the merchant service provider is Stripe. 


This means that although The Beauty Cabin Canada Inc. has the ability to make pre-authorized charges to the credit card provided, we do not store your credit card information on any of our systems.


In the event of suspicious activity on your credit card please contact us to let us know immediately so that we can notify our 3rd party merchant service.


By placing a purchase through our website or web app you agree to hold The Beauty Cabin Canada Inc. harmless for any possible loss, financial, tangible or otherwise, resulting from fraudulent activity on your credit card.


Privacy Policy

Our website uses a number of digital marketing tools such as Facebook Pixel, Google Pixel, Mailchimp, cookies and software that allow us to monitor the behaviour of visitors to and from our website.


We use data collected from these sources so that we can:

  • Process your order and manage your account
  • Email you with special offers on other products and services we think you may like
  • Follow up with you when we suspect there may have been an error or problem when you last visited or attempted to make a purchase

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, incuding without limitation if you breach the Terms.


All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.




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